Terms of Service

1. Service Description

Proven Success Inc. ("we", "us") provides RevSharrk, an AI-powered business consulting and analytics platform for small business owners across food, restaurant, health, wellness, fitness, and entertainment industries. RevSharrk offers metric tracking, trend analysis, and AI-generated action recommendations to help owners improve business performance.

2. Nature of Guidance

RevSharrk provides AI-powered business consulting based on proven revenue optimization frameworks, applied to your specific business data. Recommendations are directional guidance informed by your metrics and goals, not a guarantee of specific outcomes. AI systems, including RevSharrk, can make errors, produce outdated analysis, or fail to account for factors specific to your business. You should independently verify any material business decision with qualified professional advisors before acting on it. RevSharrk does not provide licensed legal, tax, or investment advice.

3. Data Processing

To provide its services, RevSharrk processes the business information you share (revenue, costs, customer data, and conversation history) using third-party AI infrastructure providers, including Groq, Inc. By using RevSharrk, you consent to this processing. We do not sell your data to third parties.

4. Eligibility

RevSharrk is intended for business owners and operators aged 18 or older. By using the service you confirm you meet this requirement.

5. Subscriptions and Billing

Paid plans are billed on a recurring monthly or annual basis and renew automatically until cancelled. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. Payments are processed securely by Stripe. We do not store your card details.

The Pro and Growth plans include a 14-day money-back guarantee, no questions asked: if you request a refund within 14 days of your first charge, we will refund that payment in full. This is a satisfaction guarantee tied to your payment, not a guarantee of business results or outcomes.

RevSharrk Max engagements include a results guarantee: at kickoff, you and your consultant agree on a Focus Area metric drawn from your RevSharrk Business Snapshot. If that metric has not improved after 90 days, and you have completed your assigned weekly action items and attended your scheduled calls, you are entitled to a full refund of the fees paid during that 3-month engagement. This guarantee applies only to the RevSharrk Max plan and only to fees paid during the initial 90-day engagement period.

6. Your Responsibilities

You agree to provide accurate business information and to use RevSharrk only for lawful purposes. You are responsible for maintaining the confidentiality of your account credentials.

7. Limitation of Liability

To the fullest extent permitted by law, Proven Success Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of RevSharrk or reliance on its recommendations, including but not limited to lost profits, lost revenue, or business interruption. In any case, our total aggregate liability to you for direct damages shall not exceed the fees you have paid to us in the twelve (12) months immediately preceding the claim.

8. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.

10. Contact

Questions? Email us at support@provensuccess.ai.